This system fully considers the sales issues of gas stations, conducts efficient business planning
around pre-sales, sales, and after-sales
links, and uniformly manages customers, sales departments, and agent resources to provide users with
the
most appropriate and efficient
services. The system creates a window platform for direct dialogue between enterprises and users,
helping enterprises to effectively control
user resources.
Xiangkang Electronics' liquefied gas call distribution center is a retail distribution system for
bottled gas. It has the advantages of actively
carrying out proactive marketing and accurately grasping customer resources. It is an affordable and
good call center for small and medium
-sized gas stations. It is easy to install and maintain without complicated debugging. It can
realize
on-site scanning and delivery by users.
The communication and computer technology used in the call center system uses computers to manage
manual
calls to better maintain
customer relationships and enhance service efficiency.
Through a unified customer service number for outbound and inbound calls, a unified user service
interface, unified hotline functions
and unified service standards are realized to centrally accept customers' business needs and provide
customers with an invisible window
for comprehensive services.
Realize "one phone, one window, one-stop service" and build a bridge of efficient service and honest
communication between
employees and customers.